What We Collect and Why We Hold It
When you open an account with tk33, we collect the details you provide during registration — your name, contact information, and the payment method you choose. If you deposit through bKash, Nagad, or Rocket, we record the transaction reference and the wallet number used, but we
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do not store your full mobile banking PIN or password at any point. We also collect device and session data — your browser type, IP address, and interaction logs — to keep your account secure and to spot unusual access attempts. This data helps us verify
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that the person logging in is really you. We retain your account and transaction records for as long as your account is active and for a period after closure, as required by the applicable rules in eligible regions. You can ask us at any time what
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data we hold about you. Availability of certain features depends on your local law and the region from which you access tk33. We do not sell, rent, or trade your personal information to outside marketing companies. Third-party processors we work with — for example, payment gateway
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partners handling bKash or Nagad transfers — are bound by data-handling agreements that restrict how they use your information.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.