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How tk33 Handles Your Personal Data

This Privacy Policy tells you exactly what information we collect when you use tk33, how we store it, and who we share it with.

Account data protectionbKash, Nagad, Rocket payment recordsNo data sold to third partiesCookie controls in your accountData request available on request
tk33 How tk33 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We have built the account and data layer of tk33 around a straightforward principle: hold what we need, protect it properly, and give you a clear path to review or remove it. Here is how that works in practice across the four areas that matter most to you.

Payment Data Security

bKash, Nagad and Rocket transaction references are encrypted in storage. We never display your full wallet number in your account history — only the last few digits appear.

Cookie Controls

We use cookies to keep your session active and to remember your account preferences. You can adjust cookie settings through your browser at any time without losing your account.

Account Access Logs

Every login to your tk33 account is logged with a timestamp and device type. If you see a login you do not recognise, contact support immediately and we will lock the session.

Data Retention and Removal

We keep your records while your account is open and for a set period after closure. Once that period ends, identifiable data is removed. Request early deletion through the account help centre.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see the data we hold, ask us to correct something, or request deletion of your account records, our support team handles these requests directly. You do not need a lawyer or a formal letter — a clear message through any of the channels below is enough to start the process. We aim to respond to data-related requests within a reasonable period and will confirm receipt when your message arrives.

Live Chat Start a live chat session from your account dashboard. Tell the agent you have a privacy or data request and they will route it to the right team.
Email Support Send your data request by email with your registered account name. We confirm receipt and follow up with the outcome, usually within a few business days.
Account Help Centre Log in, head to account settings, and find the data and privacy section. You can submit a formal data access or deletion request directly from there.

Common Questions About Your Privacy at tk33

These are the questions we actually get from people about how tk33 handles their data. If your question is not here, live chat or email support can give you a direct answer.

We collect your name, contact details and the payment method you register with — including your bKash, Nagad or Rocket wallet reference. We do not collect your banking PIN.

We only share data with payment processors needed to complete your bKash, Nagad or Rocket transactions. Those partners are contractually bound and cannot use your data for their own marketing.

Yes. Send a request through live chat or email with your registered account name. We will confirm receipt and send you a summary of the data we hold within a reasonable timeframe.

Records stay on file while your account is active and for a defined period after you close it, as required by applicable rules. After that period, identifiable information is removed from our systems.

We retain your records for the required retention period after closure. Once that window closes, we remove personal identifiers. You can request early removal by contacting our support team directly.

Log in, go to account settings, and update your details there. For changes to identity documents or wallet numbers, contact support — they will walk you through the verification step needed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.